Written by Adrian Jefferson-Cho
The art of communication is the language of leadership Author, James Humes
An effective communicator is vital for a Top-Notch Executive Assistant. She must be a good listener, an exceptional speaker, and discerning of the emotional language, which is often spoken louder than words. She will provide clear and concise instruction to her staff and lucidly report information to the Executive sometimes with brevity due to the hectic pace of the Executive’s office and schedule commitments.
The Executive Assistant knows she is accountable to the Executive, she in turn, delegates responsibility unto her staff but all parties should possess the quality of ownership or accountability for personal mistakes. As Executive Assistant, your staff will report their progress to you and you will make them aware of what other team members are doing to increase accountability to the group. Accountability helps to keep control in the office.
The Top-Notch Executive is assertive, self-confident, and driven but she is not egotistical or narcissistic. Her objective is to make the Executive shine and keep the office running smoothly. If she has staff to manage she should be generous with praise and if possible, with Executive’s favor, dole out rewards for those staff’s contributions and achievements. The Top-Notch Executive is an exceptional Office Manager and keen observer, therefore she knows her staff’s interests and encourages them to develop and pursue professional goals. She gives them positive feedback with specific points that will encourage and motivate. She will be N.I.C.E.:
Neutral: A Top-Notch Executive Assistant does not indulge in office gossip, however her ears and eyes are perpetually open but her mouth stays shut! She keeps an open-door policy (a candy dish filled with sweets wouldn’t hurt either) and greets with a warm smile. She upholds(and readily defends) her reputation of discretion and prudence.
Influence: She will use the finely tuned art of persuasion and encouragement to influence her staff to reach greater goals and meet the needs of the Company.
Cultivate: She will nurture relationships by assessing the skills and talents of her staff and assist in the development of their professional careers.
Enhance: Ameliorate the Company by evaluating the unique skills of the best and brightest on your staff and seek ways to promote their professional careers within the Company.
The Top-Notch Executive Assistant shares the vision of the Executive, in turn, she shares the vision with her staff. She must present to them not only the long-term vision, but she must possess the ability to see how the fine details of the workday come together to form the bigger picture and be able to relate that to the staff if needed. This is especially needed when a staff member(s) may be experiencing low morale due to a shifting economy.
Remember, to stay positive and help to keep a pleasant work environment.
The 5 steps in teaching an employee new skills are preparation, explanation,demonstration, observation, and supervision. - Author, Bruce Bonds
JobsArticle.com
The art of communication is the language of leadership Author, James Humes
An effective communicator is vital for a Top-Notch Executive Assistant. She must be a good listener, an exceptional speaker, and discerning of the emotional language, which is often spoken louder than words. She will provide clear and concise instruction to her staff and lucidly report information to the Executive sometimes with brevity due to the hectic pace of the Executive’s office and schedule commitments.
The Executive Assistant knows she is accountable to the Executive, she in turn, delegates responsibility unto her staff but all parties should possess the quality of ownership or accountability for personal mistakes. As Executive Assistant, your staff will report their progress to you and you will make them aware of what other team members are doing to increase accountability to the group. Accountability helps to keep control in the office.
The Top-Notch Executive is assertive, self-confident, and driven but she is not egotistical or narcissistic. Her objective is to make the Executive shine and keep the office running smoothly. If she has staff to manage she should be generous with praise and if possible, with Executive’s favor, dole out rewards for those staff’s contributions and achievements. The Top-Notch Executive is an exceptional Office Manager and keen observer, therefore she knows her staff’s interests and encourages them to develop and pursue professional goals. She gives them positive feedback with specific points that will encourage and motivate. She will be N.I.C.E.:
Neutral: A Top-Notch Executive Assistant does not indulge in office gossip, however her ears and eyes are perpetually open but her mouth stays shut! She keeps an open-door policy (a candy dish filled with sweets wouldn’t hurt either) and greets with a warm smile. She upholds(and readily defends) her reputation of discretion and prudence.
Influence: She will use the finely tuned art of persuasion and encouragement to influence her staff to reach greater goals and meet the needs of the Company.
Cultivate: She will nurture relationships by assessing the skills and talents of her staff and assist in the development of their professional careers.
Enhance: Ameliorate the Company by evaluating the unique skills of the best and brightest on your staff and seek ways to promote their professional careers within the Company.
The Top-Notch Executive Assistant shares the vision of the Executive, in turn, she shares the vision with her staff. She must present to them not only the long-term vision, but she must possess the ability to see how the fine details of the workday come together to form the bigger picture and be able to relate that to the staff if needed. This is especially needed when a staff member(s) may be experiencing low morale due to a shifting economy.
Remember, to stay positive and help to keep a pleasant work environment.
The 5 steps in teaching an employee new skills are preparation, explanation,demonstration, observation, and supervision. - Author, Bruce Bonds
JobsArticle.com
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